FAQs

Yes! You can open your PDF Flip Booklet at any time and change the PDF. You can change the contents of your PDF slots as often as you like, there are no restrictions.

On the free version there is a small reference to us in the bottom corner. On all paid packages you have the option to remove it if required. View our examples to see how it looks.

They are subtle and neutral tones to make sure they don't intrude with your PDF Flip Booklet. Our examples use the generic background and colours. With the standard package and above you can choose your own background colour and the business package and above you can also brand with your colours.

Since we have a free package that allows you to trial the system before purchase we do not usually give refunds. However, we are very fair so we can make exceptions depending on the reason.

There is no publication time limit.

For free accounts, your PDF Flip Booklet will be live for as long as your account is active. If there is no activity for a 6-month period we will contact you to make sure you still need the account. We may look to remove older accounts with no activity for 12 months. However we will always make multiple attempts to contact customers to keep them informed of the process.

For paid accounts, PDF Flip Booklets will stay live for as long as the subscription is enabled.

Very! Once you've signed up all you need to do is click the "Create New" button, specify your title, upload your PDF and adjust any features (based on your package), then click "Publish". It takes under a minute!

They are hosted securely by our partner Amazon S3 so you don't have to worry about using bandwidth serving them to users when they are viewed.

Not currently. However, if there is demand we will open up a self-hosted PDF version.

No, there is no contract length. You simple pay for the amount of time period you'd like to use Flip Booklets for.

Certainly, you will need to remove any PDF Flip Booklets that are no longer needed to match the limitations of the chosen plan and then you are able to downgrade.

You are in full control. There is a cancellation section in your admin panel that will allow you to cancel your subscription. Please note: due to limitations of our payment provider Paddle.com, after cancelling you are not able to reactivate your subscription or change plans until your plan has expired. If you have any trouble please contact us and we will be able to help reset this.